Acquiring a new customer can cost five times more than retaining an existing customer
Increasing customer retention by 5% can increase profits from 25-95%.
The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%.
Tech Stack & Data Segmentation
Customer Communication
Community Building
Brand Connection & Storytelling
Tamiesh is incredibly knowledgeable in the D2C space and offered great insights on our rebranding efforts.